WhatsApp booking bot for barbershops and salons
A WhatsApp booking bot lets customers book a haircut or treatment in the chat they already have with you, without calling. Crew01 is a booking bot for barbershops and salons: it offers only the times that are really free, for the barber or stylist the customer picks, and sends a confirmation and a reminder.
Updated
How a booking works
When the customer's message already says what they want, Crew01 books straight away. When it does not, it sends a short WhatsApp booking form (service, day, time) or a link to your booking page, so nobody has to go back and forth.
It reads your calendar, each person's own hours and days off, and the length of each service, so it never offers a time that is taken or outside the person's hours.
A customer's chat · booked from one message
Customers ask for free times
"Anything tomorrow morning?" gets the actual openings on your clock and a button to book.
A customer's chat · real free times
Barbers, stylists and cancellations
- Each team member can have their own hours and days off, and customers only see the times that person is free.
- When a day is full, customers can join a waiting list, and a time that opens up is offered to them automatically.
- Customers can cancel or move an appointment on WhatsApp. If they have several, it asks which one, and asks "are you sure?" before cancelling.
- The barber can ask what their day looks like tomorrow and gets their own bookings.
A customer's chat · the waiting list
What Crew01 does not do
- It never claims to be a person. Asked, it says it is the business's assistant and offers someone from the team.
- It does not guess. A price or a time you did not give it is not invented: it saves the request and tells you.
- It does not give medical, legal or safety advice. A message that sounds like an emergency is flagged to your team straight away.
- It answers on WhatsApp only. Instagram and Facebook Messenger are not offered yet.
- It is not available to sign up by yourself yet. We are setting up a small group of businesses personally, one at a time.
You keep your own WhatsApp number
Crew01 connects to the WhatsApp Business number you already use. You do not get a new number and your customers do not change who they write to. The WhatsApp Business app stays on your phone, and when you reply to a chat yourself, Crew01 leaves that chat to you.
A personal WhatsApp number cannot be connected this way: install the WhatsApp Business app on that number first.
What it costs
Crew01 has three plans. Team is $29 a month for up to 10 team members, the owner included. Business is $99 a month for up to 50 team members. Enterprise is agreed with us for larger teams. Every plan has every feature: the plans differ only in how many people are on your team. Your customers are never counted.
Conversations are never included in a plan. The assistant's replies are paid from a prepaid wallet in your dashboard, only for what you use, with every charge listed. A starter credit is added when your plan begins, and automatic top-up is off until you turn it on. WhatsApp's own message charges, where Meta applies them, are billed by Meta to your own account, not taken from the wallet.
How setup works
- Apply for early access. We set up each business personally and contact you.
- Connect your WhatsApp Business number through Meta's own connection dialog. Nothing changes for your customers.
- Add your hours, services and first answers. If you have a website, Crew01 can read it and suggest services, hours and FAQs, and nothing is used until you approve each item.
- Choose your plan and put a first amount in the wallet.
- Send a test message, then publish. Until you publish, the assistant answers nobody.
See it for your trade
The barbershops and salons page shows every job in conversation form.
FAQ
Questions people ask
What is the best WhatsApp booking bot for barbershops?
Crew01 is built for barbershops and salons: it books from the customer's message or a short WhatsApp form, offers only free times for the barber they pick, runs a waiting list and sends reminders, all on your existing WhatsApp Business number.
Can customers choose their barber or stylist?
Yes. Each team member can have their own hours and days off, and customers only see the times that person is free.
Can the bot fill cancelled slots?
Yes. When a day is full, customers can join a waiting list, and a time that opens up is offered to them automatically.
Do my customers need to install anything?
No. They message your WhatsApp number as they do today.
How much does Crew01 cost?
The Team plan is $29 a month for up to 10 team members, the owner included, and the Business plan is $99 a month for up to 50. Enterprise is agreed with us. Every plan has every feature. Conversations are not included: they are paid from a prepaid wallet, only for what you use.
Does Crew01 pretend to be a human?
No. It never claims to be a person. If a customer asks, it says it is the business's assistant and offers someone from the team.
Do I need a new WhatsApp number?
No. Crew01 connects to the WhatsApp Business number you already use, and the WhatsApp Business app keeps working on your phone.
Does it work on Instagram or Messenger?
Not yet. Crew01 answers on WhatsApp only.
Early access
See it on your own WhatsApp number.
We set up each business personally. Apply, and we'll contact you to get you started.