For restaurants and cafés

WhatsApp assistant for restaurants and cafés

Crew01 is an AI employee for restaurants and cafés. Guests find dishes on your menu and get their questions answered on WhatsApp, and your staff get their weekly shifts from the same business number.

Example: a guest asks about the menu

Guests

Questions and table requests, answered at any hour

Opening hours, parking and the rest come from the settings you wrote.

  • Your answers, not guessesHours, address, prices, parking and your policies come from your own settings.
  • Table requestsA guest asks for a table, and Crew01 records their name, the number of guests, the date and the time, and tells you. You confirm it. Crew01 does not hold a table plan.
  • When it cannot answerIt saves the request and tells you. It does not invent a time or a price.
  • A person when it mattersA guest who wants a manager is told someone will get back to them, and you get an alert on your WhatsApp.

A guest's chat · hours and parking

Your staff

Your staff schedule builds itself

Your staff do not install anything. The Shift Manager messages them from your business number, and they reply there.

  • Asks who can workEach week it asks your hourly staff which days and shifts they can work.
  • Builds the weekIt puts the schedule together and sends each person their shifts.
  • Finds coverSomeone cannot make a shift? It asks who can take it, and tells you if nobody can.
  • Skips the days you are closedIt does not plan shifts for the days your restaurant is closed.
  • Swap requestsA team member messages the number to open a swap request.
  • Each person is added with a phoneYou add each team member with a name, email and phone number, and they are recognised when they message.

A team member's chat · weekly shifts

The Shift Manager board in the Crew01 dashboard: a week of morning, evening and closing shifts with each person's name, filled seats and open seats to fill
The Shift Manager in your dashboard, with sample data: who works each shift, and the seats still to fill.

You

You hear about what needs a person

The rest runs without you in the middle.

  • Alerts on your own WhatsAppA guest who needs a person, or an urgent case, reaches your phone at once.
  • Needs you, in one listOpen requests are on your dashboard's home page, most urgent first.
  • Supplier invoicesInvoices sent to the number or the mailbox you connect are read and filed for your accountant's monthly pack.

The owner's chat · a hand-over

Your WhatsApp number

Keep the number your customers already know.

No new number, no new SIM, no new phone. Connect the WhatsApp Business number you use today, and your AI employee works on it beside you.

What it costs

From $29 a month.

The Team plan covers up to 10 team members, the owner included. Conversations are never included: they are paid from a prepaid balance. See the plans.

FAQ

Questions restaurant owners ask

Can guests search my menu on WhatsApp?

Yes. Guests ask for a dish, a category or an allergen, and get the matching items from the menu you entered.

Does it list allergens?

It shows the allergens you entered for each dish. It never guesses an allergen, so a dish with none entered shows none.

Does it take table reservations?

It records a table request with the guest's name, number of guests, date and time, and tells you. You confirm it. Crew01 does not hold a table plan or check which tables are free.

How do my staff get their shifts?

The Shift Manager sends each person their shifts on WhatsApp from your business number. Staff do not install anything.

What if someone cannot work a shift?

They message the number. Crew01 asks who can take the shift, and tells you if nobody can.

Can I keep using the WhatsApp Business app?

Yes. Crew01 connects to the WhatsApp Business number you already use, and the app stays on your phone.

Is it available now?

We are setting up a small group of businesses personally, one at a time. Apply for early access and we will contact you.

Other businesses

Early access

Less time on the phone, a schedule that builds itself.

We set up each business personally. Apply, and we'll contact you to get you started.