WhatsApp assistant for real estate agents
Crew01 is an AI employee that answers buyers and renters on your WhatsApp, finds out what they are looking for, tells them about your listings and books viewings. It works on the WhatsApp number you already use.
Example: a new enquiry
Enquiries
Every enquiry answered, every lead recorded
A person who writes at 10 pm about a flat gets a reply, not silence until morning.
- Replies at onceIt answers the first message straight away, in the customer's language.
- Asks the few questions that matterArea, budget, rooms: one short question at a time, like a person would.
- Sends you the detailsThe lead lands on your own WhatsApp, with their own words, as soon as it needs you.
- Never loses a requestEvery enquiry is recorded in your Leads, and one that waits on you is shown on your home page.
- Books viewingsA buyer who wants to see a property gets a short WhatsApp form with the times you opened, and the viewing goes into your calendar.
A buyer's chat · the owner is told
Your listings
Your listings, searchable on WhatsApp
Add each property once. Customers describe what they want and get the matches.
- What a listing holdsAddress, rooms, size, floor, price or monthly rent, and features such as parking, a balcony or an elevator.
- Published only when you say soA draft, with its address and price, stays private until you publish it.
- Add by messageSend "Add new item" with a name and a price, and it is published to your catalog. For the full details, it opens the form in your dashboard.
- Your listings, your wordsIt does not invent a price, a size or a free time you did not give it.
The agent's chat · adding a listing
Viewings
Viewings only when the agent is there
The agent says where and when they will be at a property. Buyers can book only inside those hours. See it from each side: the buyer who books, the owner who decides, and the agent who says where they will be.
A buyer books a viewing in a few taps.
- Only real timesThe form offers only the viewings you or your agents opened. A time that was just taken is not shown.
- Property, day, time, nameFour short screens inside WhatsApp. The buyer writes from their own number, so they are never asked for it.
- Confirmed on the spotThe buyer gets a confirmation, the agent is told, and the viewing goes into your calendar.
- A reminder, if you want oneLike any booking, a viewing can be followed by a reminder once you turn reminders on.
- No time open? A person hears about itThe buyer is told no time is open, and your team is told that they asked.
- Changing the timeA viewing is cancelled and booked again, so it always stays inside a window the agent chose.
A buyer's chat · booking a viewing (example)
Form in WhatsApp · step 1 of 4
Which property would you like to see? Next: 15/10 - ThursdayForm in WhatsApp · step 2 of 4
Choose a dayForm in WhatsApp · step 3 of 4
Choose a timeA time someone has already booked is not listed.
ContinueForm in WhatsApp · step 4 of 4
Confirm your viewing Hayarkon 5, Tel Aviv15/10 - Thursday at 10:40
You decide who opens windows, and you see every one.
- Switch it onTurn on "Books property viewings" under Your AI employee's jobs. A Viewings page appears in your dashboard.
- The setup guide asks for two thingsA listing, and a window saying when someone will be there. Neither holds back going live.
- Every agent's windows in one placeOwners and managers see them all and can open or close any. An agent sees their own.
- Closing a window cancels nobodyIt stops new bookings and shows you who is still booked, so you can call them.
- A buyer with no time to bookThe buyer is told, and the people you chose for hand-overs are alerted on WhatsApp.
- Viewings are in your calendarA viewing is an appointment, so it shows in your calendar and can be cancelled like any other.
The owner's view · dashboard and alerts (example)
Agents say where they will be. Crew01 does the rest.
- Tell the assistant where you will be"I'll be showing Dizengoff 12 on Thursday from 12:15 to 14:15" opens a short form: property, day, hours, how long each viewing is and how many buyers.
- Or use the dashboardThe same form is on the Viewings page, where each agent sees only their own windows.
- A warning about the driveBefore a window is saved, Crew01 can estimate the drive to the window before and after, and tell you if the time between looks too short. It never stops you: you know the roads, and an estimate can be wrong.
- Never in two placesA window that overlaps another of yours, another showing of the same property or one of your own bookings is refused.
- Told when someone booksA WhatsApp message with the buyer's name, the property and the time.
- Close a window any timeNobody who booked is cancelled, and you see who is still booked.
An agent's chat · opening a window (example)
Form in WhatsApp · step 1 of 4
Which property will you be at?Form in WhatsApp · step 2 of 4
Which day will you be there?Form in WhatsApp · step 3 of 4
When, and how long is each viewing?Form in WhatsApp · step 4 of 4
Check your window Dizengoff 12, Tel Aviv15/10 - Thursday, 12:15 to 14:15
Before: Hayarkon 5, Tel Aviv is about 25 min away, and only 15 min are free between the windows.
Publish window
You
You step in at the right moment
Crew01 handles the first answers, and tells you when a person is really needed.
- A person when the client asksA client who wants a person is told someone will get back to them, and you get an alert on your WhatsApp.
- You choose who is toldYou pick who on your team hears about new leads.
- A lead that goes quietIf nobody has booked or replied after a day, you are told.
- Same number, same phoneIf you answer a chat yourself, Crew01 leaves that chat to you.
The agent's chat · a hand-over
Your WhatsApp number
Keep the number your customers already know.
No new number, no new SIM, no new phone. Connect the WhatsApp Business number you use today, and your AI employee works on it beside you.
What it costs
From $29 a month.
The Team plan covers up to 10 team members, the owner included. Conversations are never included: they are paid from a prepaid balance. See the plans.
FAQ
Questions real estate agents ask
Do my clients need to install anything?
No. They message your WhatsApp number as they do today.
Can I keep using the WhatsApp Business app?
Yes. Crew01 connects to the WhatsApp Business number you already use, and the app stays on your phone.
Do I have to type every listing into the system?
You add your listings to the catalog in your dashboard, or tell the assistant on WhatsApp that you want to add one and it opens the form for you. It works with what you have published.
Will it share a listing that is not ready?
No. A listing is shown only once you publish it.
What happens when Crew01 cannot answer?
It saves the request and tells you. It does not guess a price or a time you did not give it.
Can a buyer book a viewing at any time?
No. Buyers are offered only the times inside the viewing windows you or your agents open, so the route you chose stays your route.
Does Crew01 check the drive between two viewings?
When you open a window, it can estimate the drive from your window before and after, and tell you if the time between them looks too short. It only warns: you choose your route, and an estimate can be wrong.
What if no time is open for a property?
The buyer is told that no time is open, and your team is told that they asked. Nothing is booked.
Who can see the viewing windows?
Owners and managers see every window. An agent sees and changes only their own.
Is it available now?
We are setting up a small group of businesses personally, one at a time. Apply for early access and we will contact you.
Other businesses
Early access
Answer every enquiry, and keep the viewings in your diary.
We set up each business personally. Apply, and we'll contact you to get you started.