WhatsApp booking assistant for barbershops and salons
Crew01 is an AI employee that books appointments for your barbershop or salon on WhatsApp. Customers choose a service and a barber or stylist, and it runs on the WhatsApp number you already use.
Example: a customer books
Booking
Customers book on WhatsApp while you work on the chair in front of you
A full diary, without the phone calls and the late-night messages.
- Books straight from the messageWhen the message already says what the customer wants, it books. Otherwise it sends a WhatsApp booking form or a link to your booking page.
- Pick a barber or stylistCustomers choose who they want, and only see times that person is free.
- Waiting listWhen you are fully booked, a time that opens up is offered to the people waiting.
- Cancel or changeIf a customer has several appointments, it asks which one, and asks "are you sure?" before it cancels.
- Reminders you switch onOne reminder 24 hours before is the starting point. You choose the timing, or turn them off.
- Your own before-visit wordsInstructions you write ride on the booking confirmation, in the customer's language.
A customer's chat · the waiting list
Your team
Your barbers and front desk use the same number
Everyone on your team is added with a name, email and phone, and can message the business number.
- Choose who can be bookedA receptionist or a cashier stays on the team without appearing on the booking page.
- Hours and days offSet for each person by you or a manager. A day off blocks new bookings and never cancels a booking that is already made.
- You cut hair too?Switch on "I take appointments" and customers can book you.
- Walk-ins and running lateAdd a walk-in, or move the next bookings by 15 minutes, with a confirm step before anything changes.
- Customers are toldWhen you or your team cancel a booking, the customer is told, so nobody turns up to an empty chair.
The owner's chat · running late
Questions
Questions answered day and night
Prices, hours, address and parking, from the settings you wrote.
- Your answers, not guessesOpening hours, address, prices, your cancellation policy and who works there come from your own settings.
- When it cannot answerIt saves the request and tells you. It does not invent a price or a time you did not give it.
- Hands over to a personA customer who wants a real person is told someone will get back to them, and you get an alert on your WhatsApp.
- Any languageIt replies in the language the customer writes in. Crew01 works in 12 languages.
A customer's chat · a quick question
After the visit
A rating request the day after
The customer rates the visit with stars, inside WhatsApp.
- Asks 24 to 48 hours afterThe request goes out after the appointment, once.
- Feedback in your dashboardYou see the ratings together, and an average only once there are reviews.
A customer's chat · a review request
Your WhatsApp number
Keep the number your customers already know.
No new number, no new SIM, no new phone. Connect the WhatsApp Business number you use today, and your AI employee works on it beside you.
What it costs
From $29 a month.
The Team plan covers up to 10 team members, the owner included. Conversations are never included: they are paid from a prepaid balance. See the plans.
FAQ
Questions barbershop and salon owners ask
Do my customers need to install anything?
No. They message your WhatsApp number as they do today.
Can I keep using the WhatsApp Business app?
Yes. Crew01 connects to the WhatsApp Business number you already use, and the app stays on your phone. When you reply to a chat yourself, Crew01 leaves that chat to you.
Can customers choose their barber or stylist?
Yes. Each person on your team can have their own hours and days off, and customers only see the times that person is free.
What happens when Crew01 cannot answer?
It saves the request and tells you. It does not guess a price or a time you did not give it.
Does it work in my customers' language?
Yes. It replies in the language the customer writes in, in 12 languages.
Is it available now?
We are setting up a small group of businesses personally, one at a time. Apply for early access and we will contact you.
Other businesses
Early access
Fill your chairs, and keep your hands on the work.
We set up each business personally. Apply, and we'll contact you to get you started.