WhatsApp chatbot for restaurants and cafés

Guests ask about the menu

Your menu items (name, category, description, price, allergens) are searchable on WhatsApp, so "what desserts do you have?" or "anything vegan?" gets the real items from your menu.

Table and event requests

Crew01 does not keep a table plan or check which tables are free. When a guest asks for a table or a private event, it collects the name, party size, date, time and dietary notes, records them and tells your team on WhatsApp. A person confirms. It never promises a table before someone has checked the floor.

And your staff schedule

The same WhatsApp number can collect staff availability, publish the weekly shift schedule and find cover when a shift is short. This is a separate job you can switch on or leave off.

What Crew01 does not do

• It never claims to be a person. Asked, it says it is the business's assistant and offers someone from the team.
• It does not guess. A price or a time you did not give it is not invented: it saves the request and tells you.
• It does not give medical, legal or safety advice. A message that sounds like an emergency is flagged to your team straight away.
• It answers on WhatsApp only. Instagram and Facebook Messenger are not offered yet.
• It is not available to sign up by yourself yet. We are setting up a small group of businesses personally, one at a time.

You keep your own WhatsApp number

Crew01 connects to the WhatsApp Business number you already use. You do not get a new number and your customers do not change who they write to. The WhatsApp Business app stays on your phone, and when you reply to a chat yourself, Crew01 leaves that chat to you.

A personal WhatsApp number cannot be connected this way: install the WhatsApp Business app on that number first.

What it costs

Crew01 has three plans. Team is $29 a month for up to 10 team members, the owner included. Business is $99 a month for up to 50 team members. Enterprise is agreed with us for larger teams. Every plan has every feature: the plans differ only in how many people are on your team. Your customers are never counted.

Conversations are never included in a plan. The assistant's replies are paid from a prepaid wallet in your dashboard, only for what you use, with every charge listed. A starter credit is added when your plan begins, and automatic top-up is off until you turn it on. WhatsApp's own message charges, where Meta applies them, are billed by Meta to your own account, not taken from the wallet.

How setup works

1. Apply for early access. We set up each business personally and contact you.
2. Connect your WhatsApp Business number through Meta's own connection dialog. Nothing changes for your customers.
3. Add your hours, services and first answers. If you have a website, Crew01 can read it and suggest services, hours and FAQs, and nothing is used until you approve each item.
4. Choose your plan and put a first amount in the wallet.
5. Send a test message, then publish. Until you publish, the assistant answers nobody.

See it for restaurants

The restaurants and cafés page shows every job in conversation form.

• Crew01 for restaurants and cafés

Keep reading

• AI receptionist for WhatsApp
• Automate WhatsApp replies
• Crew01 vs a human receptionist
• All guides